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“VCC” Points Earning Policy

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Earning points with VCC always a delight. As soon as you've enrolled as a member, you will receive one point for every one Chinese Yuan (or local currency equivalent) you spend while staying at a qualifying room rate or spending on hotel services, such as dining or leisure facilities. That means you can quickly accumulate points to enjoy privileges and rewards, including free room nights, airport pick up and perfect gifts.
For your convenience, points can be purchased at anytime. Accumulated points also never expire.
Welcome to the pleasures of VCC, a world of rewards made easy!

“VCC”Member Level Evaluation

Once you meet the criteria for the next level of membership, you will automatically be upgraded by VCC.
You can achieve this by accumulating the required number of room nights or by accumulating the required number of points, including by purchasing points.
All eligibility is based on a 12-month period commencing on the date, or anniversary, of your membership enrollment.

Once you meet the criteria for the next level of membership, you will automatically be upgraded by VCC.
You can achieve this by accumulating the required number of room nights or by accumulating the required number of points, including by purchasing points.
All eligibility is based on a 12-month period commencing on the date, or anniversary, of your membership enrollment.

“VCC” Terms & Conditions

1. Membership Eligibility & Enrollment Fee

1) You must be at least 18 years of age or the age of majority in your resident country. Companies and/or other group entities are prohibited from enrolling.
2) You may not hold an existing membership in the VCC nor have previously been terminated from the VCC.
3) There is no enrollment fee for this program.

2. Membership Enrollment

1) The following application channels are permitted for membership enrollment. Applicants need to leave his real name, email, phone number and other information.
a) Download Mobil APP (V-Continent )and complete the registration process.
Log on to the VCC official website (www. .com) and complete the registration process.
b) Register at any of participating hotel or resort
2) The program may deny membership to any applicant at its sole discretion.

3.Points Earning Policy

As a Member you may begin to earn points once you have enrolled in the program. Points will not be earned for stays made prior to the date of Member enrollment as shown in VCC records. Points have no fixed or ascertainable cash value, and may not be traded in private except as otherwise state herein.
You will receive one point for each Chinese Yuan or local currency equivalent paid toward eligible consumption on your individual hotel room bill when you pay qualifying room rates.

1) Eligible consumptions include the following:
a)Qualifying Room Rate(s) paid for hotel room nights, including the hotel’s Advanced Purchase Rate, Best Flexible Rate, worldwide sales negotiated rate, national/regional/local government rate and specified leisure rates as confirmed by hotel reservation systems.
b) Consumption charges to the member’s account include food and beverage, laundry.
c) Effective meeting groups, more than 5 rooms accommodation in the hotel with conference or banquet consumption simultaneously, can also accumulate points. The criterion of effective integral calculation is per RMB 10 Yuan (not including service charges) available 1 point. The single meeting maximum point is 60000.

2) Ineligible charges include the following:
a) Ineligible room rates including all group rates, special discount rates, travel agency, redeemed night, crew, long stay, complimentary and house-use, trade out.
b) Members on a stay nights as a meeting attendees will not earn VCC Rewards program points during their group stay if their individual room bill is paid through a Master Account.

As a Member you may begin to earn points once you have enrolled in the program. Points will not be earned for stays made prior to the date of Member enrollment as shown in VCC records. Points have no fixed or ascertainable cash value, and may not be traded in private except as otherwise state herein.
You will receive one point for each Chinese Yuan or local currency equivalent paid toward eligible consumption on your individual hotel room bill when you pay qualifying room rates.

1) Eligible consumptions include the following:
a)Qualifying Room Rate(s) paid for hotel room nights, including the hotel’s Advanced Purchase Rate, Best Flexible Rate, worldwide sales negotiated rate, national/regional/local government rate and specified leisure rates as confirmed by hotel reservation systems.
b) Consumption charges to the member’s account include food and beverage, laundry.
c) Effective meeting groups, more than 5 rooms accommodation in the hotel with conference or banquet consumption simultaneously, can also accumulate points. The criterion of effective integral calculation is per RMB 10 Yuan (not including service charges) available 1 point. The single meeting maximum point is 60000.

2) Ineligible charges include the following:
a) Ineligible room rates including all group rates, special discount rates, travel agency, redeemed night, crew, long stay, complimentary and house-use, trade out.
b) Members on a stay nights as a meeting attendees will not earn VCC Rewards program points during their group stay if their individual room bill is paid through a Master Account.

4. Points Adjustment

Each valid spending will be included membership account within seven working days. Members can log on to VCC website to inquiry information at anytime. The VCC Service Center will email you a periodic e-statement to reflect your point activities.
If you believe your account activity statement is inaccurate, please contact the VCC Service Center. Point adjustments will not be made more than 90 days after the statement date. Please keep all hotel receipts for your records, as they will be required for point adjustment requests.

5. Points Purchases

You may purchase additional points necessary to achieve a higher membership level or to meet redemption criteria. Points must be purchased in minimum increments of 1,000 points The criteria of purchasing Integration price is one Yuan equal to five points. VCC reserves the right to change this points to purchase the right price Please follow the instructions on the VCC website or call the VCC Service Center for assistance. No cancellations or refunds are permitted.

6. Membership Evaluation

The three levels of membership include: GOLD, PLATINUM and DIAMOND. The VCC Service Center will continually evaluate members’ status, and adjust levels of membership accordingly. An evaluating year constitutes 12 consecutive months beginning from your enrollment date.

1) Upgrade:
a) A GOLD membership having reached more than 30 but less than 80 room nights (a stay night constitutes an overnight stay by a member at one hotel room) or accumulation of more than 20,000 points but less than 60,000 within an evaluating year will be upgraded to a PLATINUM membership immediately upon review by the VCC, and be entitled to PLATINUM membership benefits throughout the next evaluating year.
b) A GOLD membership having reached 80 or more room nights or accumulation of more than 60,000 points within an evaluating year will be upgraded to DIAMOND membership immediately upon review by the VCC, and will be entitled to DIAMOND membership benefits throughout the next evaluating year.
c) If consecutively receiving three times to diamond card member qualifications and accumulating the required number of points, excluding by purchasing points, you will receive a lifetime membership diamonds and will never be downgraded.

2) Downgrade
a) A DIAMOND membership that does not attain a minimum of 80 room nights or accumulation of 60,000 points within an evaluating year, will be downgraded to PLATINUM or GOLD membership at the end of the evaluating year.
b) A PLATINUM membership that does not attain 30 room nights or accumulation of 20,000 points within an evaluating year will be downgraded to GOLD membership at the end of the evaluating year.
c) There is no downgrade for GOLD membership.

7. Membership Cancellation

Under the following scenarios, the VCC may terminate any membership and revoke any and all unredeemed reward points collected by a member:
1) Violation of these Terms and Conditions
2) Misrepresentation of any information or any misuse of this Program
3) Violation of any national or domestic law or regulation in connection with the use of membership privileges
4) Failure to pay hotel charges
5) Commission of fraud or abuse involving any portion of this Program
6) More than one active account for every VCC program
7) Any action to the detriment of Hotels & Resorts operated by Beijing North Star V-Continent Hotel Management Co. Ltd, VCC or any of its alliances.

8. Program Validity

Beijing North Star V-Continent Hotel Management reserves the right to restrict, suspend, discontinue or cancel this program with 60 days prior written notice to all active members. In such a case, regardless of your level of participation in the program, your right to collect points and/or credits from other cooperating third parties will end 60 days after the date of notification. No points may be redeemed after the end date.

9. Membership Privacy

All program members’ private information will be safely maintained in the Beijing North Star V-Continent Hotel Management database. Members are responsible for ensuring the factuality of personal information, and accept and explicitly authorize that your personal information shall be managed and processed by Beijing North Star V-Continent Hotel Management Co. Ltd, and its subsidiaries, VCC and authorized operation third parties for the purposes of administration of membership records, guest service, advertising, marketing and communication.
Members are responsible for restricting access to and maintaining the confidentiality of your membership account and password, and agree to accept responsibility for the activities of anyone using the password.

10. Explanation

Beijing North Star V-Continent Hotel Management reserves full right of amendment and final explanation of all terms and conditions. All program terms and conditions shall be prevailed as published in the VCC official website.
The terms of the final interpretation of Beijing North Star V-Continent Hotel Management Co., Ltd.

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